Recently I splurged on a new laptop, a 13.3-inch Samsung Series 9 Ultrabook. Incredibly thin, light, and fast, it overjoyed me from the moment I unpacked it.
It wasn't long, though, before my joy turned to frustration. Although it booted with lightning speed, Internet access seemed slow. In fact, sometimes I couldn't load Web pages at all.
As usual when dealing with a mystery like this, I used the invaluable SpeedTest to help pin down the problem. Sure enough, the Samsung was having intermittent connectivity slowdowns and outages. My router wasn't to blame, and for once neither was Comcast.
But what exactly was going on? Surely a brand new computer—especially one as advanced and expensive as this—could reliably connect to the Internet.